Lead, Recovery Officer
Credit & Risk Management
Although this position is currently closed, we are still accepting applications for such a time as when it opens up again.
The Lead, Recovery unit is responsible for providing support, direction, credit information, and loan policies and procedures to ensure the overall quality of the organization’s credit extension. Delivers against challenging KPIs and team targets managed, through day to day guidance and direction. With an ultimate aim of mitigating risks and damages, the Recovery Lead is responsible for the recovery of debt owed to the company in accordance with existing debt recovery policies and procedures, delivering via a positive and customer focused approach through proactive communication, and ensuring the maximum support and advice is offered to debtors through the right framework.