FCS Technical Support Officer
Research and Development
Although this position is currently closed, we are still accepting applications for such a time as when it opens up again.
The Technical Support Officer will be the first point of contact for resolving all FCS-related matters which include onboarding of new clients, resolving communication issues between hardware and software, configuring hardware,
and carrying out performance analysis to determine unit/client success rate. Work with the Research &
Development, Implementation, and Recovery & control teams in resolving more technically advanced client issues.
Immediate support via email, phone call, chat applications, desktop connection software like TeamViewer and other relevant applications will also be required.