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National Channel Manager

Asset Creation
Lagos
Job Description

  • Manage day-to-day Consumer Credit team operations, monitor the performance of the set territories.
  • Liaise with core sales staff within the region to optimize leads generations and conversion.
  • Forecast, plan, recruit and maintain the capacity plan for the Asset Creation team in all regions.
  • Conduct deep-dive analysis on key growth indicators for products, people, and processes.
  • Generate and contribute via market analysis and customer perception of new products.
  • Motivate, train and maintain a healthy and effective workforce
  • Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency, etc.
  • Manage Lead Management System (LMS), create an optimal conversion strategy on leads.
  • Work closely with the Strategy and Marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals, etc.
  • Develop monthly sales incentive programs for brokers & RSE to increase performance and drive results.
  • Facilitate large meetings with IMTTs and Brokers (differently) with such topics as training, compensation, products or customer experience.
  • Carry the weight of and meet the overall team target

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