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Business Process Analyst [CLOSED]

Internal Operations
Although this position is currently closed, we are still accepting applications for such a time as when it opens up again.
Job Description

  • Work with stakeholders to identify business requirements, processes and optimal workflow
  • Define current state using tools like process maps and basic measurement and statistical tools.
  • Support needs and gap analyses compared to organizations operational objectives. Compile and analyze key metrics to measure and support (works with the operations and performance manager on this).
  • Provide improvement recommendations to Business Process Manager and key stakeholders that are substantiated by data.
  • Assist in implementing corrective and preventative actions.
  • Simulate and tests process improvements in conjunction with Operations Research unit
  • Communicate process changes and facilitate the provision of training to the impacted business units.
  • Work with Strategy and Marketing as a part of product development team.