Business Process Analyst
Although this position is currently closed, we are still accepting applications for such a time as when it opens up again.
DUTIES & RESPONSIBILITIES
- Work with stakeholders to identify business requirements, processes and optimal workflow
- Define current state using tools like process maps and basic measurement and statistical tools.
- Support needs and gap analyses compared to organizations operational objectives. Compile and analyze key metrics to measure and support (works with the operations and performance manager on this).
- Provide improvement recommendations to Business Process Manager and key stakeholders that are substantiated by data.
- Assist in implementing corrective and preventative actions.
- Simulate and tests process improvements in conjunction with Operations Research unit
- Communicate process changes and facilitate the provision of training to the impacted business units.
- Work with Strategy and Marketing as a part of product development team.