Team Lead, Consumer Lending

Asset Creation

Abuja & Port Harcourt

Job Description

Duties and Responsibilities

• Build and maintain team staff requirement
• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance
• Constantly liaise, coach mentor, and motivate team members for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish and maintain a good customer base
• Strategically devise means to help self and team members to generate and maintain quality sales contacts
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency