View Job | The Concept Group Career Portal

Business Operations Analyst (Operations Resource Executive)

Internal Operations
Lagos
Job Description

DUTIES & RESPONSIBILITIES
Vendor Management Functions
 Source for third-party service providers to support RFS business functions.
 Establish contract and vendor management policies and procedures
 Negotiate the highest quality deliverable within set budgets, in accordance with vendors management policies
 Establish cost control metrics and budgeting standards
 Monitor, track, evaluate and report vendor performance  
 Ensure compliance with service level agreements and contractual terms by both parties 
 Establish penalties for poor performance or deviation from agreed-upon terms, or bonuses as the case may be.
 Maintain a calendar of activities (Dates for milestones, key deliverables, invoice delivery, performance appraisals
etc.) 
 Serve as a communications bridge between vendors and internal stakeholders  
 Perform cost-benefit analysis on internal programs- expansion, procurement, marketing etc.
 Champion cost reduction efforts across all operational areas within RFS
 Proffer profitable pricing benchmarks for vendor managers in contract bid reviews
 Produce regular cost reports and advise the unit head of any forecast cost overrun, for corrective action to be taken
Project Support Functions
• Assist in the definition of project scope and objectives
• Create and maintain comprehensive project documentation
• Develop a detailed project plan to monitor and track progress so as to ensure that all projects are delivered on-
time, within the scope and within budget
• Manage changes to the project scope, project schedule and project costs using appropriate verification
techniques
• Establish and manage relationships with third parties/vendors, clients and all stakeholders for the flawless
execution of projects
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Develop spreadsheets, diagrams and process maps to document needs
• Report and escalate to team lead as needed
• Perform other related duties as assigned

Apply