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DUTIES & RESPONSIBILITIES

Vendor Management Functions

 Source for third-party service providers to support RFS business functions.

 Establish contract and vendor management policies and procedures

 Negotiate the highest quality deliverable within set budgets, in accordance with vendors management policies

 Establish cost control metrics and budgeting standards

 Monitor, track, evaluate and report vendor performance

 Ensure compliance with service level agreements and contractual terms by both parties

 Establish penalties for poor performance or deviation from agreed-upon terms, or bonuses as the case may be.

 Maintain a calendar of activities (Dates for milestones, key deliverables, invoice delivery, performance appraisals

etc.)

 Serve as a communications bridge between vendors and internal stakeholders

 Perform cost-benefit analysis on internal programs- expansion, procurement, marketing etc.

 Champion cost reduction efforts across all operational areas within RFS

 Proffer profitable pricing benchmarks for vendor managers in contract bid reviews

 Produce regular cost reports and advise the unit head of any forecast cost overrun, for corrective action to be taken

Project Support Functions

• Assist in the definition of project scope and objectives

• Create and maintain comprehensive project documentation

• Develop a detailed project plan to monitor and track progress so as to ensure that all projects are delivered on-

time, within the scope and within budget

• Manage changes to the project scope, project schedule and project costs using appropriate verification

techniques

• Establish and manage relationships with third parties/vendors, clients and all stakeholders for the flawless

execution of projects

• Meet budgetary objectives and make adjustments to project constraints based on financial analysis

• Develop spreadsheets, diagrams and process maps to document needs

• Report and escalate to team lead as needed

• Perform other related duties as assigned

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