DUTIES & RESPONSIBILITIES
Maintain culture of continuous learning and development of employees in line with business goals
Perform training needs analysis in conjunction with line managers, identify skill gaps and create training
interventions programs
Evaluate learning and development activities to ensure transfer of learning and impact on individual, team
and organizational performance.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Design training calendar ensuring full completion within targeted timescales
Coordinate implementation of L & D plans against agreed timelines, budget and reporting against agreed
performance measures.
Manage the implementation of L & D plans; strategies by maximizing internal resources and contracting
with external partners when required.
Review L & D policies processes and provide recommendations for continuous improvement. Design
induction programs for new hires, conduct orientation sessions and arrange on the job training where
necessary.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness
of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and
workshops.
Monitoring and evaluating L & D activities, keeping up-to-date records of all training hours per employee
Keep track of employee performance before and after training interventions
Keep record of training attendance, post training evaluation surveys and feedback from employees
Establish systems to produce regular reports on learning and development metrics.
Any other tasks as may be assigned by management
QUALIFICATIONS/REQUIREMENTS
A degree in Human Resource Management, Industrial Relations, Business Administration or a related field.
Minimum of 2 years’ experience in Learning and Development, Organizational Development,
Proficiency in training delivery
Professional Certification/membership will be an added advantage
Good understanding of industry laws and regulations
A drive to reach service goals
Excellent organizational and leadership skills