Job Description
DUTIES & RESPONSIBILITIES
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Review loan agreements to ensure that they are complete and accurate according to policy
Update account records, Compute payment schedules and transactions on ERP
Confer with underwriters to aid in resolving loan application problems.
Update job knowledge on types of loans and other financial services
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish
quotas
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the
underwriting process
Operate in compliance with laws and regulations and adhere to lending compliance guidelines