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Team Lead, Consumer Lending (Public Sector)

Asset Creation
Lagos State
Job Description

Roles & Responsibilities

  • Manage day-to-day Consumer Credit team operations.
  • Build, develop and grow the team members for optimum performance
  • Constantly liaise, coach mentor and motivate team members team for optimal lead generations and conversion.
  • Responsible for monitoring and ensuring team members meet set targets
  • Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
  • Generate and contribute via market analysis and customer perception of new products.
  • Establish a good customer base on IPPIS
  • Strategically devise means to help self and team members to generate and maintain quality sales contacts registered on IPPIS
  • Motivate, train and maintain a healthy and effective team
  • Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Job Requirements

  • Bachelor's Degree / HND in Marketing, Business Administration, Accounting or any other related field
  • 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)
  • Experience and good knowledge of IPPIS
  • Demonstrated ability to lead and manage a diverse sales team.
  • Demonstrated ability to achieve sales target.
  • Strategy development, project management, problem-solving, and change management skills.
  • Solid understanding of the financial market and products.
  • Exceptional negotiation skills.
  • Ability to build positive working relationships, both internally and externally.
  • Ability to effectively present information and negotiate with all levels of management
  • Demonstrated strong oral and written communication skills.