Team Lead, Consumer Lending (Public Sector)

Asset Creation

Lagos State

Job Description

Roles & Responsibilities

• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow the team members for optimum performance
• Constantly liaise, coach mentor and motivate team members team for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish a good customer base on IPPIS
• Strategically devise means to help self and team members to generate and maintain quality sales contacts registered on IPPIS
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Job Requirements

• Bachelor's Degree / HND in Marketing, Business Administration, Accounting or any other related field
• 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)
• Experience and good knowledge of IPPIS
• Demonstrated ability to lead and manage a diverse sales team.
• Demonstrated ability to achieve sales target.
• Strategy development, project management, problem-solving, and change management skills.
• Solid understanding of the financial market and products.
• Exceptional negotiation skills.
• Ability to build positive working relationships, both internally and externally.
• Ability to effectively present information and negotiate with all levels of management
• Demonstrated strong oral and written communication skills.